Effective Date: 01/05/2025

Introduction

Welcome to Shambhavi Butterfly Family. We deeply value the privacy and trust of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, purchase our courses or products, or contact us directly.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information:

Full name

Email address

Phone number

Billing and shipping address

Payment details (processed securely via third-party payment gateways)

Any information you voluntarily provide during course enrolment or product purchase

Non-Personal Information:

IP address

Browser type and version

Device information

Website usage data (via cookies and analytics)

How We Use Your Information

We use your information for the following purposes:

To provide and manage access to our healing, spiritual, and holistic courses

To process orders of our physical crystal and spiritual products

To communicate with you regarding your orders, queries, or appointments

To send promotional messages, newsletters, or event information (only if you opt-in)

To improve our website, services, and user experience

To comply with legal obligations

Sharing of Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data with:

Service providers: Trusted third-party vendors such as payment gateways, delivery partners, and email marketing services who assist us in running our business.

Legal compliance: If required by law, government request, or to protect our legal rights.

Data Security

We take reasonable measures to protect your personal data. Our website and databases are secured through appropriate technical and organizational practices. However, no method of online transmission or storage is 100% secure. We encourage you to protect your account and data.

Cookies & Tracking Technologies

We may use cookies and other tracking technologies (like Google Analytics) to enhance your browsing experience, analyse traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:

Access the personal data we hold about you

Correct inaccuracies in your data

Withdraw consent at any time (for marketing communication)

Request deletion of your personal data, where applicable

To exercise any of these rights, please contact us at shambhavibutterfly05@gmail.com.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Effective Date.” Please check this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Shambhavi Butterfly Family

Email: shambhavibutterfly05@gmail.com

Phone: +91 97029 07999

Address: Sabuja Nivas, Bunglow No. 78/104, Behind Charkop Police Station, Road No. RSC-6, Near Silver Presidency, Charkop Sector 2, Kandivali West, Mumbai – 400067